Morozko Policies

Warranty Information

 

If anything on your Morozko breaks within your warranty period,

you're covered.

 

• Original Forge: 2-year warranty covering manufacturing defects and malfunction.

• Ice Bath & Ice Plunge: 3-year warranty covering manufacturing defects and malfunction.

• Arktika, XL, Ice Barrel & PRO models: 5-year warranty covering manufacturing defects and malfunction. XL and PRO models also come with a 72-hour on-site service guarantee. If your issue can't be fixed over the phone, we will have a Morozko tech at your site within 72 hours to minimize downtime at your business.

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Return Policy

If you are not ecstatic with your purchase within 30 days of taking delivery, you may return your Morozko for a refund of the purchase price, less initial shipping costs.  With the exception of custom orders, there are no extraneous fees or "restocking" charges. 

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To read about how the Morozko warranty and return practices compare to other high-end cold plunge equipment providers, see below the 30-page report we prepared for the Cold Plunge Research Institute:

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